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Fees and Payment Procedures | Office Location and Hours Fees and Payment ProceduresWe offer specialized services related to seperation and divorce.In many cases, we require deposits in advance so that there is no confusion or conflict that interferes with treatment or evaluation. We do not accept direct payment from insurance companies or handle insurance billing for clients. Though we are not panel providers with an insurance company, most insurance companies will accept us for reimbursement for psychotherapy (but not for mediations or evaluations). The client should contact their insurance company for information on reimbursement. We will send you monthly statements with diagnostic and procedure codes for insurance reimbursement, if appropriate. For ongoing work, such as mediation or therapy, payment is made before a session begins, in the form of cash, check or credit card. We accept most major credit cards. The client will be charged a fee of $50 for any bounced checks. The client will also be charged for appointments not cancelled within 48 business day hours (i.e. canceling a Monday appointment on Friday is not sufficient notice). For evaluations, cancellation must be given within 7 court days to avoid a charge. Please call our office for more information about fees and payment procedures at (310) 392-6163 or email support@lundstrachan.com.
Office Location and HoursOur offices are located 2 blocks from the beach and near cafes, a library, and the Santa Monica Pier. There are a variety of family-friendly activities nearby. Address:2510 Main Street, Suite #201 Hours:Please Note: Hours are subject to change and availability. Dr. Mary Lund: Monday-Friday 10 am 6 pm Directions and MapWe are located at 2510 Main Street, Suite 201, Santa Monica, CA 90405. Traveling west on the 10 freeway, you can take the 4th Street Exit, turn left onto 4th street, go two blocks to Pico Boulevard. At Pico, turn right, go about 2 blocks to Main Street, and turn left. Continue on Main Street for about 5 long blocks, to 2510 Main Street. Our cross street is Ocean Park Boulevard, which we are just north of, in a 2-story tan office building. Our front door is bounded by “Manchego” restaurant and a hair salon called “Dino Clark”. There is a door code for entry: *5720. We are in the first suite you will come to at the top of the stairs. PARKING: There are 2-hour meters up and down Main Street which take Quarters and Credit Cards. Disabled AccessAlthough we have had disabled clients, please note that our offices are on the second floor of a building that does not have an elevator. There are disabled bathrooms on the first floor. Setting up an AppointmentPlease note: it is always a good idea to make administrative preparations as far in advance as possible (payment and the possible signing of consent forms, stipulations and agreements). Unfortunately, all sessions cancelled less than 48 business day hours in advance will be charged to the canceling party (7 court days in advance for evaluation appointments). It is the clients responsibility to give the required cancellation notice within the specified time. When you have your initial appointment, please come to the office 15 minutes early if you have to complete paperwork and make payment. You can save time by completing the Intake Form before you come in. |
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